On the Future of Quality !!!
"Excellence is important. To everyone excellence means something a bit different. Do we need a metric for excellence? But, Why do I believe that the qualitative side of it is more important than its numericalization. By the way, increasing tsunamis of vanguard sciences and corresponding technologies to be applied bring about the upping of the technical parlance.
These times as Peter Schwartz would firmly recommend require to “pay” the highest premium for leading knowledge.
“Chindia” (China and India) will not wait for the West. People like Ballmer (Microsoft) and Ray Kurzweil insist that current levels of complexity –that one can manage appropriately and timely- might get one a nice business success.
Yes, simple is beautiful, but horrendous when this COSMOS is overwhelmed with paradoxes, contradictions, and predicaments. And you must act to capture success and, overall, to make sustainable.
Quality is crucial. Benchmarks are important but refer to something else, though similar. But Quality standards, as per my view, would require a discipline to be named “Systems Quality Assurance.” None wishes defects/waste.
But having on my hat and vest of strategy and risk management, the ultimate best practices of quality –in many settings- will not suffice. Got it add, (a) Systems Security, (b) Systems Safety, (c) Systems Reliability, (d) Systems Strategic Planning/Management and a long “so forth.”
When this age of changed CHANGE is so complex like never ever –and getting increasingly more so- just being truly excellent require, without a fail, many more approaches and stamina."
Posted by Andres Agostini at February 22, 2008 9:18 PM
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